{"id":1583,"date":"2023-06-28T15:29:58","date_gmt":"2023-06-28T15:29:58","guid":{"rendered":"https:\/\/gayajoyas.com\/?page_id=1583"},"modified":"2023-06-28T15:43:34","modified_gmt":"2023-06-28T15:43:34","slug":"politicas-de-devoluciones","status":"publish","type":"page","link":"https:\/\/gayajoyas.com\/en\/politicas-de-devoluciones\/","title":{"rendered":"Return Policies"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1583\" class=\"elementor elementor-1583\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f97c000 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f97c000\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c6619a0\" data-id=\"c6619a0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7e6ec32 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e6ec32\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d214a40\" data-id=\"d214a40\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58a013d elementor-widget elementor-widget-heading\" data-id=\"58a013d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">RETURN POLICY<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65d6cc2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65d6cc2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71ca3ba\" data-id=\"71ca3ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3001dc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3001dc4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-96733fa\" data-id=\"96733fa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f5e0bcd elementor-widget elementor-widget-text-editor\" data-id=\"f5e0bcd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 18-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Exchanges or returns can be made within a maximum of 15 calendar days from the date of purchase.<\/p><p><strong>To process an exchange or return, you must:<\/strong><\/p><ul><li>Send an email requesting the exchange or return, specifying the reason.  Include the Order Number in the subject line.<\/li><li>Upon receiving your email, we will contact you within a maximum of 5 business days to schedule an appointment at our Miraflores store.<\/li><li>The exchange or return must be made by the person who purchased the product.<\/li><li>It is important that the items for exchange or return are in the same condition in which they were delivered, along with the cases, manuals, or user guides<br \/>(as applicable).<\/li><li>Before proceeding with the exchange or return, the items will be evaluated. The diamonds will be tested to guarantee their authenticity, and the diamond's characteristics<br \/>will be compared with the certificates.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2db2ed6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2db2ed6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc4e27c\" data-id=\"cc4e27c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7fac2f3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fac2f3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1fd3c55\" data-id=\"1fd3c55\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ee834d elementor-widget elementor-widget-heading\" data-id=\"0ee834d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Part Replacement:\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d797438\" data-id=\"d797438\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28eafac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28eafac\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e2a626\" data-id=\"3e2a626\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65b088e elementor-widget elementor-widget-text-editor\" data-id=\"65b088e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>We will schedule an appointment at our store in San Isidro (business hours: Monday to Friday, 10 am to 2 pm and 3 pm to 5 pm) so you can exchange the part.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ea436b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ea436b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-570d8c7\" data-id=\"570d8c7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d18b7bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d18b7bb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0cd9c71\" data-id=\"0cd9c71\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74989f5 elementor-widget elementor-widget-heading\" data-id=\"74989f5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Part Return:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-98d397c\" data-id=\"98d397c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fc3b21d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fc3b21d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54987c4\" data-id=\"54987c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f459a8b elementor-widget elementor-widget-text-editor\" data-id=\"f459a8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>\u00a0A part return will be accepted in the following cases:<\/li><\/ul><p style=\"text-align: left;\">- The product received is not the one you selected.<\/p><p>\u2013 The product does not meet the advertised specifications or is defective.<\/p><p>\u2013 The delivery was not made within the indicated\/agreed timeframe.<\/p><ul><li>Under no circumstances will a refund be issued. A credit note will be issued with a maximum validity of 6 (six) months.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-36d3ab1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36d3ab1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d93f4e\" data-id=\"1d93f4e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE DEVOLUCIONES Los cambios o devoluciones pueden realizarse en un plazo m\u00e1ximo de 15 d\u00edas calendario contados a partir de la fecha de compra. Para gestionar un cambio o devoluci\u00f3n deber\u00e1s: Enviar un correo electr\u00f3nico a solicitando el cambio o devoluci\u00f3n especificando el motivo. Consignar en el Asunto el N\u00famero de Pedido. Recibido el [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1583","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gayajoyas.com\/en\/wp-json\/wp\/v2\/pages\/1583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gayajoyas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gayajoyas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gayajoyas.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gayajoyas.com\/en\/wp-json\/wp\/v2\/comments?post=1583"}],"version-history":[{"count":7,"href":"https:\/\/gayajoyas.com\/en\/wp-json\/wp\/v2\/pages\/1583\/revisions"}],"predecessor-version":[{"id":1590,"href":"https:\/\/gayajoyas.com\/en\/wp-json\/wp\/v2\/pages\/1583\/revisions\/1590"}],"wp:attachment":[{"href":"https:\/\/gayajoyas.com\/en\/wp-json\/wp\/v2\/media?parent=1583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}